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Customer, Supplier & Partner Extranets PDF Print E-mail
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How Do You...

Collaborate with customers with security and encryption  
Get real-time information to your customers & partners  
Easily extend your processes to new partners  
Highlight critical information & tasks for each partner  
Give your external teams visibility into projects.  
Facilitate bi-directional collaboration with partners  

Customer Extranets 

Every customer is Unique.   Every customer has a need to be informed, be updated, be in-the-loop.  In other words, every customer needs a secure co-branded Customer Extranet.

Supplier Extranets 

You outsourced the project.  But it is still your project.   Bring transparency to your projects and supplier activities.  Whether it is your Contract Manufacturer, IT Service Provider or Marketing Agency, or you can take control of the business by setting up a Supplier Extranet.

Partner Extranets

You succeed when your Business Partner succeeds.  The two companies have a big investment in each other.  Empower your Partner with information sharing and tools to be successful.

Kovair's solution allows you to build extranet solutions which leverage the collaborative workspace feature set. Extranets are fast to set up and easy to maintain without the need for IT personnel and can expose just the right documents, data and applications to your customers, partners and suppliers – fully engaging them in your business processes.

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Targeted Information Views

Enhance productivity with focused extranet views catered towards both executive and day-to-day users' needs...

  • First Glance
    The First Glance page for each extranet is designed to provide a summary of the critical information they need to drive collaborative processes. Key documents, critical action items, business metrics and workspace messages are consolidated to allow the user to obtain a complete view of the business engagement on a single page.
  • Internal and External Views
    Define separate views for internal and external users, so just the right amount of data is exposed to external parties. Maintain a central and complete set of information within the underlying workspace for internal users to access and manage.
  • Executive Overview
    The Executive Overview page is designed to let internal managers gain visibility into all the business extranets they oversee. It highlights overdue action items and milestones and presents aggregated business metrics with the ability to drill down to the workspace level figures if required. Workspaces can be arranged into custom hierarchies reflecting geographic regions, sales territories, departments, partners, products, etc.

 
Documents

Collaborative workspaces take full advantage of Kovair's Document Management features...

  • Access Control
    Control access to documents and folders in the workspace on a per user basis or based on specific user roles either inside or outside your organization.
  • Version Control
    Maintain and access incremental versions of documents as they are modified throughout the collaborative cycle.
  • Enhanced Publishing
    Automatically publish common documents or entire folder trees from a central repository. Notification e-mails are sent out automatically to chosen recipients when documents are updated.
  • Integrated Desktop
    Seamlessly drag and drop documents between your desktop folders and workspace folders. Web Folders appearing on your desktop permit you to edit documents in place right from the workspace.
  • Key Documents
    Identify documents critical to the collaborative process, to be highlighted in portal views to either internal or external users.

 
Action Items & Milestones

Monitor workflow and key deliverables across your collaborative workspaces using Action Items and Milestones…

  • Critical Tasks
    Overdue and critical action items are highlighted for users on summary pages to help keep the workflow moving along on schedule.
  • Notifications & Reminders
    E-mail notifications and periodic reminders for key deliverables are automatically sent out for both internal and external users, so everyone is kept in the loop.
  • Overviews
    Get a consolidated view of actions items across all your workspaces, filtered by their current state or priority as desired.
  • Update via E-mail
    Authorized users can use email to easily mark action items complete or update comments.
  • Milestones
    Easily determine which workspaces are on target to hit pre-defined milestones via color-coded indicators and which collaborative processes require attention.

Easy Administration

Create and Manage Extranet Workspaces, Users, Roles and Collaborative Information, all without requiring IT support...

  • Extranet Creation
    When creating extranet sites, copy template information such as user roles, action item lists, milestones, metric fields and documents from any one of your existing workspaces, or automatically publish common documents and folders from the library, allowing you to duplicate business processes with a few clicks.
  • Portal Administration
    Setting up new users, roles, permissions and features is handled through intuitive, easy-to-use wizards, without requiring IT support.







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